Returns Policy
Return & Exchange Policy
We're thrilled to have you as our customer and always strive to ensure you're happy with your purchase! But we totally understand that sometimes things just don’t work out. No worries at all!
You have a fantastic 30 days to return or exchange most items as long as are unopened and unused. Just a quick note: Sale/Clearance items can't be returned. For online orders, while the original shipping fee isn't refundable, you won’t incur any extra shipping costs for exchanges!
If you ordered online, please remember that unless the item is determined by us to be defective or there was an error on our part, a small restocking fee may apply for refunds only:
- US Orders: $3.50
- International Orders: $14.00
Keep this mind while you shop!
If you’d like to make a return or exchange, just reach out to us FIRST at 530-643-1508 (call or text). For online orders, we’ll send you a prepaid return label via email within 24 hours—easy peasy!
Once we get your items back, we’ll process your refund promptly! For online orders, please allow 2-3 days for everything to be sorted. Happy shopping!